Meaningful Change

the path to transforming an iconic brand

October 8, 2019


On January 1, 2019, Shawnee Mission Medical Center became formally known as AdventHealth Shawnee Mission. Though the transition appeared seamless on the outside, thoughtful consideration, preparation and effective collaboration ensued many months in advance to ensure success.

Two people at the center of this transition for the hospital’s Shawnee Mission location were Stephanie O’Sullivan, Director of Corporate and Foundation Giving for AdventHealth Foundation, and Morgan Shandler, Senior PR Strategist.

Tune in to hear directly from Stephanie and Morgan about what it took to launch a successful organization-wide rebrand and how their marketing and development teams effectively collaborated together.

Our favorite takeaways from this podcast conversation:

  • Audience, Audience, Audience. Spend the time to create unique communication strategies for each of your audiences. It will pay off in the end.

  • Every good re-branding effort needs a storytelling component. Show your audience and donors they are going through this process with you.

  • Listening is just as important as communicating. Leverage any and all opportunities, particularly with supporters, to give frequent updates on the process and seek their feedback.